Refund Policy

Great American Tech Solutions > Refund Policy

Refund Policy for Great American Tech Solutions LLC

Welcome to Great American Tech Solutions LLC! We are dedicated to providing our clients with exceptional digital marketing services. Our commitment to customer satisfaction is paramount, and we understand the importance of having a clear and fair refund policy. Please carefully review the policy outlined below to understand our terms regarding refunds.

1. General Policy

  • Time Frame: Requests for refunds must be submitted within 30 days of the purchase date or contract initiation.
  • Eligibility: Refunds are considered on a case-by-case basis and are generally issued for services not rendered as agreed upon in the contract or if there was a significant discrepancy in the provided service.
  • Processing: Refund requests will be processed within 7-14 business days after approval. The refund amount will be credited back to the original payment method used for the transaction.

2. Non-Refundable Services

Certain services provided by Great American Tech Solutions LLC are non-refundable due to their nature. These include:

  • Paid Advertisements: Costs incurred on third-party platforms for paid advertisements (e.g., Google Ads, Facebook Ads) are non-refundable.
  • Domain Registration and Hosting Services: Fees for domain registration and hosting services are non-refundable once purchased.
  • Customized Services: Services that involve significant customization or personalization cannot be refunded once work has commenced.

3. Partial Refunds

In some instances, a partial refund may be granted for services that were partially completed or if the project scope was reduced by the client. The amount of the partial refund will be determined based on the percentage of work completed at the time of the refund request.

4. Refund Request Procedure

To request a refund, please follow these steps:

  1. Contact Us: Reach out to our customer service team via email or phone with your refund request.
  2. Provide Details: Include your order number, the services for which you are requesting a refund, and a detailed explanation of the reason for the request.
  3. Documentation: Attach any relevant documentation or evidence that supports your refund request.
  4. Review: Our team will review your request and respond within 5 business days to inform you of the decision.

5. Exceptions

Exceptions to this refund policy may be made at the discretion of Great American Tech Solutions LLC management in extraordinary circumstances.

6. Changes to Refund Policy

Great American Tech Solutions LLC reserves the right to modify this refund policy at any time. Any changes will be communicated through our official channels and will take effect immediately upon posting.

Contact Information

Should you have any questions regarding our refund policy or wish to submit a refund request, please contact our customer service team at:

  • Email: Sales@gatechsolution.com

Thank you for choosing Great American Tech Solutions LLC for your digital marketing needs. We look forward to serving you with excellence and integrity.